Privacy Policy

Effective Date: January 2026

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1. Information We Collect
We collect personal information to facilitate leasing and property management services. This includes:

• Contact Data: Name, email, phone number, and physical address.

• Payment Data: Bank account and routing numbers or credit card details for rent payments.

• Technical Data: IP addresses and website interaction data collected via Google Analytics or cookies.

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2. How We Use Your Information
We use your data for the following purposes:

• Lease Administration: Processing rental applications and managing lease agreements.

• Communication: Sending rent reminders, maintenance updates, and newsletters.

• Legal Compliance: Verifying identities and complying with local housing laws.

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3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share it with:

• Property Owners: Sharing application details and payment status with the landlord of your unit.

• Service Providers: Third-party maintenance contractors, payment processors like RealPage, or screening agencies.

• Legal Authorities: When required by law to comply with subpoenas or court orders.

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4. Data Security & Retention
We implement industry-standard security measures, such as encryption and secure shredding, to protect your data. We retain your information only as long as necessary to manage our operations or satisfy legal requirements.

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5. Your Rights
Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us.

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6. Contact Us
For questions regarding this policy, contact Kane Eaton at epmrochester@gmail.com or 585-469-8448.